{"id":50766,"date":"2026-07-22T16:26:20","date_gmt":"2026-07-22T14:26:20","guid":{"rendered":"https:\/\/huntio.sk\/?page_id=50766"},"modified":"2026-07-22T16:26:25","modified_gmt":"2026-07-22T14:26:25","slug":"reklamacia","status":"publish","type":"page","link":"https:\/\/huntio.sk\/en\/reklamacia","title":{"rendered":"Complaint"},"content":{"rendered":"<p class=\"wp-block-paragraph\">If you have discovered a defect in the goods purchased in the huntio.sk online store, you can easily claim (report) it via this online form, in accordance with <a href=\"https:\/\/huntio.sk\/en\/refund_returns\/\">Complaints procedure<\/a> published on huntio.sk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After submitting the form, we will immediately send you a written confirmation of receipt of the complaint to the e-mail address provided, indicating the deadline for its processing, which may not exceed <strong>30 days<\/strong> from the date of filing the complaint. You can optionally attach photos of the defect to the form.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is not mandatory to use the form \u2014 you can also submit a complaint by e-mail to info@huntio.sk, by phone at +421 903 667766, or in person at magicsport sro, Bezru\u010dova 1191\/3, 911 01 Tren\u010d\u00edn.<\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f50765-o1\" lang=\"sk-SK\" dir=\"ltr\" data-wpcf7-id=\"50765\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/50766#wpcf7-f50765-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktn\u00fd formul\u00e1r\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/50766#wpcf7-f50765-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"50765\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"sk_SK\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f50765-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Name and surname *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email address *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Order number *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span> <\/label>\n<\/p>\n<p><label> Date of purchase \/ receipt of goods<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"purchase-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"purchase-date\" \/><\/span> <\/label>\n<\/p>\n<p><label> Name\/description of the claimed goods *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"goods-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"goods-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Description of defect *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"defect-description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Describe what the defect is and when you noticed it.\" name=\"defect-description\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Requested method of handling the complaint<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"preferred-resolution\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"preferred-resolution\"><option value=\"Oprava tovaru\">Repair of goods<\/option><option value=\"V\u00fdmena tovaru\">Exchange of goods<\/option><option value=\"Primeran\u00e1 z\u013eava z k\u00fapnej ceny\">Reasonable discount on the purchase price<\/option><option value=\"Odst\u00fapenie od zmluvy\">Withdrawal from the contract<\/option><option value=\"Ponech\u00e1vam na pos\u00fadenie pred\u00e1vaj\u00facemu\">I leave it to the seller&#039;s discretion.<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Photo of defect 1 (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"photo-1\" \/><\/span> <\/label>\n<\/p>\n<p><label> Defect photo 2 (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"photo-2\" \/><\/span> <\/label>\n<\/p>\n<p><label> Photo of defect 3 (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"photo-3\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"photo-3\" \/><\/span> <\/label>\n<\/p>\n<p><label> <span class=\"wpcf7-form-control-wrap\" data-name=\"my-acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"my-acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I hereby submit a complaint (claim a defect) for the above-mentioned goods in accordance with the Complaints Procedure published on huntio.sk.<\/span><\/label><\/span><\/span><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit a complaint\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>\u0394<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"219\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Ak ste zistili vadu na tovare zak\u00fapenom v internetovom obchode huntio.sk, m\u00f4\u017eete ju jednoducho uplatni\u0165 (vytkn\u00fa\u0165) prostredn\u00edctvom tohto online formul\u00e1ra,<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_metadesc":"","_yoast_wpseo_meta-robots-noindex":"","footnotes":""},"class_list":["post-50766","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reklam\u00e1cia - huntio.sk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/huntio.sk\/en\/reklamacia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklam\u00e1cia - huntio.sk\" \/>\n<meta property=\"og:description\" content=\"Ak ste zistili vadu na tovare zak\u00fapenom v internetovom obchode huntio.sk, 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